MALCOM RILEY'S BIO
Real Estate Website :
2/61 Mcleod Street
Cairns Queensland 4870
Real Estate Bio - Property Management
Malcom and his wife Karin are the directors of one of the Australia's longest running and most successful Property Management Agencies Office,Malcom is a former REIQ Property Manager of the year and has been recognized in the industry for his expertise and professionalism.
Malcom's experience has seen him become one of Australia's most sought after Property Management Speakers and Trainers
Malcom has presented all over the nation Australia and in the Florida USA
He has trained 1000's of students throughout Australia and consistently gets invited back from organisations to undertake repeat sessions
He lives up tohis motto is
-INFORM - INFLUENCE - ENTERTAIN
Malcom has over 30 years experience in running his own successful business and has weathered recessions, market fluctuations, industrial disputes and bird flu epidemics. With each year he has increased profits and improved efficiency and market share. His common sense approach and sound business acrumen are the keys to his success.
Malcom can share the systems and business plans that guided him through each challenge as they arose , Malcom presentations have been described as thought provoking and he and has delivered sessions all around Australia and the USA
even on a boat cruise to Vanuatu
General Topics Customer service
Business statistics show that 90% of businesses go out of business in the first 12 months of operation - and not many are still standing 5 years on. Malcom's business has not only survived but thrived in the 30 years of operation despite significant challenges along the way. He has learned first hand how to overcome some of these challenges and can share this expertise with you. The corner stone of his success has been his focus on customer service. Thousands of attendees at his training courses and conferences have come away with the benefit of his expertise in this area and he is recognized as one of the leaders in this field. His customer services sessions provide REAL information with loads of takeaway messages that are guaranteed to assist all employees inprove their, and the organisation's they work for reputations.